Terms and Conditions
Welcome to Castrum Institute. These Terms and Conditions govern your use of our website, services, applications, training programs, consulting services, materials, and any related communication with Castrum Institute.
By accessing this website or submitting an application, you agree to follow these Terms and Conditions. If you do not agree with these Terms, please do not use this website or submit any information through it.
1. About Castrum Institute
Castrum Institute provides professional training, education, consulting, and related services for qualified individuals, organisations, and professionals. The information on this website is provided to help visitors understand our programs, approach, application process, and services.
2. Use of the Website
You agree to use this website only for lawful and appropriate purposes. You must not use this website in any way that may damage, disable, overload, interfere with, or compromise the security of the website or its users.
You must not submit false information, harmful code, spam, abusive content, or any material that may violate the rights, privacy, or safety of others.
3. Eligibility
Some Castrum Institute programs and services may be available only to selected or qualified applicants. By submitting an application or enquiry, you confirm that the information you provide is accurate, complete, and truthful.
Castrum Institute reserves the right to review, accept, reject, suspend, or cancel any application or participation at its own discretion.
4. Applications and Admission
Submitting an application does not guarantee acceptance into any program or service. Castrum Institute may request additional information, documentation, or clarification before confirming participation.
We reserve the right to refuse admission or access if an applicant does not meet the required criteria, provides inaccurate information, or is considered unsuitable for the relevant program or service.
5. Program and Service Information
We aim to keep all program descriptions, service details, dates, availability, pricing, and other information accurate and up to date. However, Castrum Institute may update, modify, postpone, cancel, or replace any program, service, instructor, schedule, location, format, or content where necessary.
Any information displayed on the website is for general guidance and may be changed without prior notice.
6. Professional and Lawful Use
All training, materials, information, and services provided by Castrum Institute are intended for lawful, ethical, professional, and authorised use only.
Participants and users must not use any information, knowledge, material, or method provided by Castrum Institute for unlawful, harmful, abusive, unauthorised, or unethical purposes.
7. Confidentiality
Confidentiality is an important part of Castrum Institute’s work. Applicants, participants, partners, instructors, and visitors must not disclose confidential information, training materials, internal communications, participant identities, organisational affiliations, or restricted information without written permission from Castrum Institute.
Castrum Institute also handles applicant, participant, and organisational information with appropriate care, subject to applicable legal, regulatory, and security requirements.
8. Intellectual Property
All content on this website, including text, images, graphics, icons, logos, designs, videos, documents, training materials, frameworks, methods, and other materials, belongs to Castrum Institute or its authorised licensors unless stated otherwise.
You may not copy, reproduce, distribute, publish, sell, modify, upload, share, record, or use any content or material for commercial or unauthorised purposes without prior written permission.
Participation in any program or service does not transfer ownership of any intellectual property to the participant, client, or organisation.
9. Payments and Fees
Where fees apply, payment terms will be provided separately during the application, proposal, booking, or onboarding process.
Castrum Institute reserves the right to set payment deadlines, cancellation terms, refund conditions, and participation requirements for each program or service.
Failure to complete payment or required onboarding steps may result in cancellation of participation or access.
10. Cancellations and Refunds
Cancellation and refund terms may vary depending on the program, service, agreement, or booking. Any specific cancellation or refund policy provided in writing will apply to the relevant service.
If no separate written policy is provided, Castrum Institute reserves the right to assess cancellations and refunds on a case-by-case basis.
11. Consulting Services
Consulting services are provided based on the agreed scope, requirements, timeline, and deliverables. Any proposal, quotation, engagement letter, or written agreement related to consulting services may include additional terms.
If there is a conflict between these Terms and a signed written agreement, the signed written agreement will take priority.
12. No Guarantee of Results
Castrum Institute provides professional training, education, consulting, and related services. However, we do not guarantee any specific outcome, employment benefit, operational result, certification result, organisational result, or performance improvement.
Users, participants, and organisations are responsible for applying any knowledge, advice, or information appropriately within their own legal, professional, and organisational context.
13. Third Party Links
This website may include links to third party websites, platforms, tools, or resources. These links are provided for convenience only.
Castrum Institute is not responsible for the content, security, privacy practices, availability, or accuracy of any third party website. Accessing third party websites is done at your own risk.
14. Privacy and Data Protection
Your use of this website and submission of personal information may be subject to our Privacy Policy.
By using this website or submitting an application, you acknowledge that Castrum Institute may collect and process information for communication, application review, onboarding, program administration, service delivery, security, and legal compliance purposes.
Please review our Privacy Policy for more details.
15. Participant Conduct
Participants are expected to behave professionally, respectfully, and responsibly at all times.
Castrum Institute may remove a participant from a program or service if their conduct is disruptive, unlawful, abusive, unethical, unsafe, or damaging to the reputation, integrity, or security of Castrum Institute, its partners, instructors, or participants.
16. Security and Verification
Castrum Institute may carry out reasonable verification checks before approving applications or providing access to certain programs or services.
This may include reviewing professional background, organisational affiliation, role relevance, identity details, or other information required to assess suitability.
Failure to cooperate with verification requests may result in refusal or cancellation of participation.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Castrum Institute shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website, reliance on website information, participation in programs, use of materials, or engagement with our services.
Nothing in these Terms limits any liability that cannot be limited or excluded under applicable law.
18. Accuracy of Information
We aim to provide accurate and reliable information. However, the content on this website is provided for general informational purposes only.
Castrum Institute does not guarantee that all website content is complete, current, error-free, or suitable for every situation. We may update, revise, or remove content at any time.
19. Changes to These Terms
Castrum Institute may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date.
Your continued use of the website after changes are published means that you accept the updated Terms.
20. Governing Law
These Terms and Conditions shall be governed by the laws of Switzerland, unless otherwise required by applicable law.
Any dispute arising from these Terms, the website, programs, or services shall be subject to the competent courts of Switzerland, unless another jurisdiction is required by mandatory law.
