Privacy Policy

Castrum Institute respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our website, contact us, submit an application, or engage with our programs and services.

By using this website or submitting information to Castrum Institute, you acknowledge that your personal data may be processed in accordance with this Privacy Policy.

1. Who We Are

Castrum Institute is a professional training and consulting organisation based in Lausanne, Switzerland. We provide training, education, consulting, and related services for qualified individuals, organisations, and professionals.

For questions about this Privacy Policy or your personal data, you may contact us using the details provided at the end of this page.

2. Personal Data We May Collect

Depending on how you interact with our website and services, we may collect the following types of personal data:

  • Name, surname, and contact details
  • Email address and phone number
  • Organisation, role, department, or professional affiliation
  • Information submitted through contact forms, application forms, or enquiry forms
  • Professional background, experience, and eligibility information provided during the application process
  • Communication history with Castrum Institute
  • Technical data such as IP address, browser type, device type, operating system, and website usage information
  • Cookie preferences and analytics data, where applicable

3. How We Collect Personal Data

We may collect personal data directly from you when you complete a form, submit an application, send an email, request information, register interest in a program, or communicate with us.

We may also collect limited technical information automatically when you visit our website, such as device information, browser information, and cookie related data.

4. Why We Use Your Personal Data

Castrum Institute may process personal data for the following purposes:

  • To respond to enquiries and communication requests
  • To review and assess applications
  • To verify suitability for selected programs or services
  • To provide training, consulting, onboarding, and related services
  • To manage participant records and program administration
  • To improve website performance, usability, and security
  • To comply with legal, regulatory, security, and contractual obligations
  • To protect the rights, safety, confidentiality, and integrity of Castrum Institute, its participants, partners, and website visitors

5. Legal Basis for Processing

We process personal data where it is necessary for legitimate business purposes, application review, service delivery, contractual obligations, legal compliance, security, or with your consent where consent is required by applicable law.

If you are located in a jurisdiction where specific consent is required for certain types of processing, such as optional cookies or marketing communication, we will process such data according to your selected preferences where applicable.

6. Applications and Professional Verification

Some Castrum Institute programs may be available only to selected or qualified applicants. When you submit an application, we may review the information you provide to assess eligibility, professional relevance, suitability, and program fit.

We may request additional information or clarification where necessary. Providing false, incomplete, or misleading information may result in refusal, cancellation, or removal from a program or service.

7. Confidentiality

Due to the nature of our work, confidentiality is important to Castrum Institute. We handle participant, applicant, organisational, and communication related information with appropriate care.

Access to personal data is limited to authorised individuals who need the information for application review, communication, program administration, service delivery, legal compliance, or security purposes.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, improve performance, remember preferences, analyse website usage, and enhance the browsing experience.

Some cookies are strictly necessary for the website to function properly. Optional cookies, such as analytics or marketing cookies, may be used based on your preferences and applicable legal requirements.

For more information, please review our Cookie Preferences page.

9. Analytics and Website Performance

We may use analytics tools to understand how visitors interact with our website. This may include information such as pages visited, time spent on pages, traffic sources, browser type, and device type.

Analytics information helps us improve website structure, content, performance, and user experience. Where required, analytics cookies will only be used according to your cookie preferences.

10. Sharing Personal Data

Castrum Institute does not sell personal data. We may share personal data only where necessary and appropriate, including with:

  • Authorised team members, instructors, consultants, or partners involved in service delivery
  • Technology providers, hosting providers, form tools, email systems, analytics providers, or security services
  • Professional advisers, legal advisers, or auditors where required
  • Authorities, regulators, courts, or law enforcement where legally required or necessary to protect rights and safety

Any third party processing personal data on our behalf is expected to handle such data appropriately and only for the purposes required.

11. International Data Transfers

Some service providers or technology platforms may process data outside Switzerland. Where personal data is transferred internationally, we aim to use appropriate safeguards required by applicable data protection laws.

These safeguards may include contractual protections, adequate data protection standards, or other lawful transfer mechanisms.

12. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including communication, application review, service delivery, record keeping, legal compliance, security, and dispute prevention.

When personal data is no longer required, we will delete, anonymise, or securely restrict it where appropriate.

13. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, loss, disclosure, alteration, or destruction.

However, no website, email system, or online transmission method can be guaranteed to be completely secure. You should avoid sending highly sensitive information through unsecured channels.

14. Your Rights

Depending on applicable law, you may have the right to request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, objection to processing, or information about how your data is used.

You may also have the right to withdraw consent where processing is based on consent. Withdrawal of consent does not affect processing that took place before consent was withdrawn.

To exercise your rights, please contact us using the contact details listed below.

15. Marketing Communications

If you choose to receive updates or communication from Castrum Institute, we may use your contact details to send relevant information about programs, services, or institutional updates.

You may opt out of marketing communications at any time by using the unsubscribe option, where available, or by contacting us directly.

16. Third Party Links

Our website may contain links to third party websites, platforms, tools, or resources. We are not responsible for the privacy practices, content, security, or policies of third party websites.

We recommend reviewing the privacy policies of any third party websites you visit.

17. Children’s Privacy

Our website, programs, and services are intended for professional and organisational audiences. They are not directed at children. We do not knowingly collect personal data from children without appropriate consent or legal basis.

18. Changes to This Privacy Policy

Castrum Institute may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, legal requirements, or data processing practices.

Any updates will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes are posted means that you acknowledge the updated Privacy Policy.

 

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